NHS Friends and Family Results

Thinking about your GP practice overall, how was your experience of our service?

We asked... "Can you tell us why you gave that response?"

Comment	Date
Got through to Reception in minutes,… very friendly helpful staff, got an appt to see the Dr same afternoon… who was equally as helpful	Thursday 2 April 2026
Always able to get through to reception and see someone when needed.	Tuesday 31 March 2026
All staff always helpful and professional.	Monday 30 March 2026
Excellent friendly treatment - always feel I matter as a patient	Saturday 28 March 2026
After joining EMP 1 year ago I can only praise the the care I have received, very happy with my choice .	Saturday 28 March 2026
Appointment on time. Staff pleasant	Thursday 26 March 2026
As always, a highly professional, incredibly personal and courteous experience. Cannot rate this Practice highly enough. Everyone, is so helpful. Thank you Eaglescliffe, you never fail to deliver first class care.	Wednesday 25 March 2026
Local service able to walk to appointments from home! Make appointment online so no hanging on the phone!	Wednesday 25 March 2026
Because I can never get a appointment on the same day so booked it through the nhs app and the first available appointment was two weeks away, and to be honest I was surprised I even got a appointment! But very satisfied when I eventually saw a doctor	Wednesday 25 March 2026
Always listen and helpful service	Wednesday 25 March 2026