Appointments

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How does an eConsult work?

  • Complete a simple form about your problem or request
  • Your GPs decide on the best treatment for you
  • The practice responds with advice, a prescription or an appointment
  • You will get a response within 2 working days

Click here to submit an eConsult

eConsult

Appointments at Eaglescliffe Medical Practice

Booking an Appointment

  • Urgent Appointments: If you need to see a doctor straight away, call us at 8:00 AM. We don't offer walk-in appointments, so please phone first.
  • Regular Appointments: You can book routine appointments up to 4 weeks in advance. New slots open daily for the next morning or afternoon.
  • Appointment Length: Appointments usually last 10 minutes. If you have more than one issue to discuss, let us know when booking so we can allow more time.
  • Nurse and Blood Test Appointments: Are available up to 4 weeks ahead.

Cancellations: If you can't make your appointment, please inform us. This allows someone else to use that time. You can cancel by: calling the practice, logging in to your Patient Access Account or following instructions in your text reminder.

Evening and Weekend Appointments: are bookable in advance and are available 7 days a week. For more details, please click here.

Arriving on Time: Please arrive on time for your appointment. If you're more than halfway through your allotted time, the doctor might not be able to see you. In such cases, you'll need to reschedule for the next working day unless it's a medical emergency.

Communication Needs: If you need an interpreter, or have specific needs, let us know. For example, tell us if you would prefer to see a specific person. or if you prefer your consultation to be by phone, face-to-face, or video call.

Home Visits: are available for patients who are housebound or terminally ill. If you need a home visit, please call us before 10:00 AM. Difficulty arranging transport is not a valid reason for a home visit request.

Bank Holidays: We close on Bank Holidays. Plan your appointments and prescription requests around this. 

For more information or to book an appointment, please contact our reception team.

The right person will see you now.

 

We have a range of skilled and qualified staff working with our GPs, available to see patients. Because of this, our receptionists may ask you a few questions to make sure you gsee the right person, this could be:

  • Nurse Practitioners: They can diagnose, treat, prescribe medicines, and refer to specialists.
  • Healthcare Assistants: They handle tasks like dressings, vaccines, and health checks.
  • Clinical Pharmacists: They assist with medication reviews, health checks, and medicine-related questions.
  • Pharmacy Technicians: They help with prescription queries, quantity changes, and finding alternatives.
  • Mental Health Practitioners: They offer emotional support and longer appointments for adults and children.
  • Social Prescribers: They connect patients with non-medical support to improve well-being.
  • First Contact Practitioners: They assess and treat muscle and joint issues and can refer for further care if needed.
  • Physician Associates: They provide patient care under senior doctor supervision in various settings, including the practice, care homes, and patients' homes.