Young People

Non-urgent advice: Footsteps Youth Wellbeing

Footsteps is a One Stop Shop clinic designed FOR young people BY young people. We have designed and set up a service for 11 -19 years olds providing much needed mental health support alongside sexual health and contraceptive advice. Our Clinic is based in the Health Centre part of the building and runs Tuesdays and Thursdays 3:30 - 6:30 pm.

Click here to find out more about our Youth Panel.



Non-urgent advice: Appointments

Appointments can be booked on line via our website or contacting the practice. We also offer drop in appointments during each clinic session.

We have a range of specialised services for young people including youth workers, counsellors, psychological therapists and GPs.

We will accept any young person from TS15,16 & 17 postcodes, You do not need to be registered with Eaglescliffe Medical Practice to attend. 

Non-urgent advice: EMP and Young People

Eaglescliffe Medical Practice has around 10.000 patients registered. 11% of our patients are aged 11-19 years. We have a friendly and approachable team who are happy to help you with anything you need – please do not hesitate to ask. There are many useful links so please explore our Mental Health, Sexual Health and drugs and alcohol pages.

Below are some details of our team and how they can help you.

Services we offer at EMP include the following

GP – you can come and talk to your GP about anything that might be bothering you, from a sore throat to things that may be making you feel stressed or anxious – we are here to help.

Nurse Practitioner - Shelly, our nurse practitioner, can deal with lots of problems including minor illnesses / contraception and sexual health advice.

Practice nurses - if you need any immunisations or dressings our nurses, Lindsey and Emma, are here to help. If you are lucky enough to be going on an exciting holiday we offer a full travel clinic to keep you safe when you are away.

Health Care Assistant and Phlebotomist- if you ever need a blood test or a dressing Suzanne and Karen are here to help you – they will make you as comfortable as possible!

Counsellor - Information to follow.

Booking an Appointment

We understand that booking appointments can be difficult for young people and have looked at how we can make this easier for you.

Phoning the practice - please don’t worry if you are waiting a while – you may be in a queue and your call will be answered as soon as we can. Our receptionist may ask you some questions about your problem – this is just to ensure that you get the best help as quickly as possible.

On line - if you are between 13 and 15 years of age we can offer a service where you can book your own appointments using a online service called 'patient access' which is also available to download as an app. Please ask at reception on how to register. 

This online service also includes access to ordering medication, allergies and immunisations, and is available for everyone over 16. You can simply download the ‘patient access’ app then request to register at reception. Simple guides will be available to help you set up this service.

If you are 13 or over please remember to update your details with us so we have your personal contact details alongside your parents.

Pop in! – our receptionists are very approachable and will give priority to young people who require an urgent appointment.

You can also receive text reminders for your appointments – please update your mobile details at reception and ask for a consent form [13years and over].

Non-urgent advice: Consent & Confidentiality

What is confidentiality?

All staff at EMP have a duty of confidentiality to all our patients, no matter what age.

This means that our staff will not disclose anything that we discuss with you without your agreement unless there are exceptional circumstances. 
Exceptional circumstances would be if there is a risk to you, or another person's health, safety or welfare.

What is consent?

If you consent it means that you agree to an examination, test or treatment and understand the reasons for it.

What age can I consent to medical treatment?

There is no age limit, as long as you are assessed as competent. Any young person regardless of age can independently seek medical or nursing advice or care.

A young person is said to be competent if the doctor or nurse believes that they are capable of understanding the choices of treatment and their consequences.