Mental Health

Non-urgent advice: Mental Health Support

Discover more about how our approach to Mental Health in Primary Care is changing.

At Eaglescliffe Medical Practice we now offer appointments with Stephanie Jamison, a Mental Health Practitioner.

Stephanie is on hand to provide emotional and practical support whilst improving access to relevant mental health services, allowing for longer appointments than traditional GP appointments and allowing some patients to be seen sooner than they otherwise might have been.

Stephanie will be working alongside our GPs, nurses, and other clinical services to provide a first point of contact service for patients to book in with to give advice, guidance, and treatment for patients with mental health symptoms such as:

  • Low Mood
  • Anxiety
  • Depression
  • Trauma
  • PTSD
  • Hearing Voices/Symptoms of Psychosis
Mental head
What can I expect?

Stephanie will complete an assessment as part of the initial consultation. The purpose of this assessment is to gain an accurate insight of your needs to provide appropriate guidance and treatment. During an assessment, the following points may be discussed (where appropriate):

  • Mental health symptoms
  • Physical health and wellbeing
  • Housing and financial matters
  • Gender and sexuality
  • Relationships
  • Cultural and ethnic backgrounds
  • Drug and alcohol intake
  • Thoughts and feelings
  • Past experiences, especially of similar problems
  • Employment and training requirements
  • Issues relevant to your or others’ safety
  • Dependants

As a result of the ongoing pandemic, mental health appointments are typically carried out across up to 6 telephone appointments lasting up to 20 minutes each, where you only need to talk about what you're comfortable discussing. Openness and honesty are encouraged to help Stephanie provide the most appropriate diagnosis and/or treatment.

Who is the service for?

The service is for patients that are aged 18+ and are not currently receiving mental health treatment via a secondary service (e.g. hospitals, psychological wellbeing services, community mental health teams (CMHTs), crisis resolution and home treatment teams).

What can I do if I'm under 18?
Find out more about Footsteps Mental Health Service in Eaglescliffe, Stockton-on-Tees: For young people aged 11-19, Footsteps is a young person's health centre designed FOR young people, BY young people.

They provide a safe and comfortable environment for all your health concerns with a range of services available to meet your needs. The staff can provide confidential advice and treatment for a range of problems. Check out their website here:

How can I make an appointment about my Mental Health?

Get in touch to make an appointment with our Mental Health Practitioner directly with the practice - Tel: 01642 780113.

Useful Resources

Please see the following links that you might find useful in supporting you through certain issues:

NHS Self-help guides

Recovery College Online resources 

CCI self-help tools 

Middlesbrough / Stockton MIND Self-help tools 

IMPACT on Teesside self-referral for counselling Tel: 01642 573 924

EMERGENCY: Tees Crisis / listening service 24/7 Tel: 08000 516171

Perinatal Anxiety

Perinatal Anxiety



Tommy's pregnancy hub 


Low Mood / Depression

Behavioural activation  

NHS Self-help 

Managing emotions

CBT with MIND 

CBT Self Help 


CBT skills workbook 

What is CBT? Cognitive Behavioural Therapy (CBT) recognises that our feelings (whether good or bad) ultimately affect our thoughts and subsequent actions. CBT then gives you methods to ultimately identify your thoughts and feelings and alter them before you subsequently take them further into action. The below diagram illustrates this:

Self Harm

Self-Harm / DSH

National Self Harm Network (NSHN)
Survivor-led online support forum for people who self-harm, their friends and families.

User-led organisation that supports people who self-harm, and their friends and family.

User-led self-harm guidance and support network.

Alcohol and Substance Misuse

Alcohol / Substance Misuse

Here's some tips on how to cut back on alcohol intake:

Change Grow Live: Substance misuse support service
Tel: 01642 673888 / Email:
24-hour Tel: 0800 0522050

Grief and Bereavement

Grief / Bereavement

CRUSE North East -  or Tel: 01325 288 633

Grief process 

MIND Grief

Lullaby Trust - Loss of baby or young child

NHS Bereavement 

NHS Bereavement Helpline (open daily 8am – 8pm) - 0800 2600 400

Child Bereavement UK or call their helpline on 0800 088 8840 for support.

Teesside Hospice Care Foundation Tel: 01642 811060 / 01642 811 063

The Compassionate Friend (bereavement for Children / families) - 

Winston's Wish
Winston's Wish support children and young people after the death of a parent or sibling. Their helpline is free to call on 08088 020 021 and offers therapeutic advice following a bereavement.

Help for Veterans

Veterans' Mental Health

Veterans Gateway: Support

Veterans Gateway: Family Support


This has incorprated a lot of the services that was captured with the Transition, Intervention and Liaison (TIL) Services along with other high end treatments. This would allow individuals to have access to treatments similar to that whilst in military service.


This is a the current drive from the Ministry of Defence to encourage mental fitness. It is freely available though and so for certain people they might their approach more fitting. 

Royal British Legion – Supports Veterans & Families

Online Chat or call 0808 802 0808 7 days a week.

Warrior Programme

Warrior Programme

Emotional management, resilience building for service personnel, families and veterans. See a review by Dr Hindmarsh on the Warrior Programme below:



Step Forward Tees Valley

Tel: 01642 607 028

Healthy Living

Tees Active Community Projects  Tel: 01642 528539

Activ8 Active Health  Tel: 01642 660610

NHS Better Health 

Social Care Support 

Children / Families

Help Point is here for families with children and young people aged 0 - 19 to get the right help, at the right time, in the right place. For further information please contact Help Point on 01642 527225.

Help with abuse


ARCH North East Sexual Violence support / counselling
Tel: 01642 822331


Harbour is the main provider of services for those living with domestic abuse in Stockton-on-Tees.

The organisation offers support to individuals and families by providing safe accommodation in the refuge and practical support in the community to women, men and children, including a range of group programmes.

Harbour also offers services to those who perpetrate abuse but want to change their behaviour.
For those who have experienced sexual violence, Harbour can provide a counselling service, with both individual and group support.

Harbour can also provide advice to those worried about a friend or relative who they believe may be in an abusive relationship.

A registered charity, Harbour also works across Hartlepool, Middlesbrough, County Durham and North Tyneside as well as Stockton-on-Tees.
Tel: 03000 20 25 25

Harbour services available within Stockton

Harbour Stockton Refuge
Tel: 03000 20 25 25 (24 hrs)

Harbour Outreach for Adults and Children/Young People
Tel: 03000 20 25 25

Harbour Sexual Violence Counselling
Tel: 03000 20 25 25

Harbour Perpetrator Service
Tel: 03000 20 25 25

Abuse Support For Men

Men’s Advice Line is a confidential helpline, email and webchat service for men affected by domestic abuse.

The organisation offers advice and emotional support to men who experience abuse, as well as signposting to other vital services that help men keep themselves (and their children) safe.
The helpline's friendly advisors provide confidential support, practical advice and information.
Men’s Advice Line is for men who are experiencing or have experienced domestic abuse, and for those supporting them. Concerned friends or family members and Frontline Workers assisting male victims are all welcome to call for information and support.
Tel: 0808 8010327

Men's Advice Line telephone service is available Monday to Friday 9am-8pm. It is free from landlines and mobile phones within the UK, and free from BT pay phones. Your call will not appear on itemized bills.

Email support is available Monday to Friday 9am-8pm, and Saturday and Sunday between 10am-12pm and 4-6pm.

Webchat support is available Wednesday, Thursday and Friday between 10-11am and 3-4pm.

Halo Project

The Halo Project Charity is a national project supporting victims of honor-based violence, forced marriages and FGM.

The charity provides appropriate advice and support to victims and works with key partners to provide required interventions and advice necessary for the protection and safety of victims.
Their free and confidential service is tailored to suit the needs of the individual and includes practical support, advocacy services including support to access legal service and to attend court, and referrals to emergency refuge accommodation and housing providers.

Telephone: 01642 683045


Stockton Relate

Stockton Relate

Costs £60 SESSION
24 Yarm Road
TS18 3NA

Phone - 01325 461500 / 0191 2329109
Email -

Services offered

  • Adult Relationship Counselling
  • Young People's Counselling
  • Family Counselling
  • Sex Therapy
  • Telephone Counselling
  • First Steps Telephone Counselling
  • Education & Learning