Eaglescliffe Medical Practice Sunningdale DriveEaglescliffeStockton-On-Tees, TS16 9EATel: 01642 780113
Eaglescliffe Medical practice now offers Online Services through Patient Access. In order to register for this new service we require you to produce photographic identification to a member of our recepetion team who will then give you your unique registration information. Please note we require sight of photo ID for each person who wishes to be registered to use this service.
Once you have your registration details please click the link above to order your repeat prescriptions.
SURGERY CLOSED FOR TRAINING
The following are days the surgery will close at 12.00pm for training - scripts will not be available to pick up after 12.00pm on these days.
Wednesday 4th October 2017 from 12 noon
Wednesday 7th February 2018 from 12 noon
If you are taking regular medication and are new to the practice please make an appointment with a doctor. Once a prescription is established as a repeat you are welcome to order a script. We strongly recommend you use the tear off slip attached to your prescription and tick the item you require.
Repeat Prescription requests are then accepted either by;
For reasons of quality and accuracy WE DO NOT ACCEPT REQUESTS BY PHONE except for the genuinely housebound. **Please note that we CANNOT deal with any other comments that are not regarding your medications on this page.
Please note repeat prescriptions will be ready for collection in 48 hours after 2pm (2 working days). Please also note our prescribers finish at 14.30 each day so all requests placed after that will NOT be picked up till the following day - so please allow 48 hours from then.
Items not on repeat prescription will take longer. Please allow extra time for these.
From time to time your medication may need review and your doctor will leave a message for you on your prescription.
PRESCRIPTIONS FROM SECONDARY CARE (Hospitals etc)
Please note that, if after your hospital appointment, you are recommended to commence on a new medication, the Practice is unable to prescribe the new medication until we have written confirmation of such changes.
THIS MAY TAKE A NUMBER OF DAYS.
This medication is not URGENT. If your Consultant/Practitioner feels you warrant URGENT medication they will provide a prescription for this at the time of your appointment.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Our practice is starting to send prescriptions electronically.
Have you nominated your preferred Pharmacy yet?
For more information pick up a leaflet in surgery or visit www.hscic.gov.uk/epspatients
Electronic Prescribing Service
As you may be aware the practice is taking part in the provision of Electronic Prescribing Services for our patients. We would like you to be mindful of a small number of stipulations which may affect you before you sign up for this new service.
· If you feel you have been nominated by a Pharmacy but this is not your wish. Please speak to a member of our reception team.
· Items that are classed as a ‘controlled drugs’ cannot be sent via EPS. These items will continue to be printed on a paper prescription, therefore you need to make a decision whether electronic prescribing is suitable for you.
· Please be aware that if you have opted out completely for a summary care record or for your information to be withheld from the NHS Spine, will not be able to use the EPS service. You can opt back in at any time if you do wish to use EPS.
· Only items on your repeat slip will be sent electronically to your nominated pharmacy.
· Our prescription turnaround time will remain at 48 hours.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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