Please use the link above to order your repeat prescriptions.
How to order prescriptions using Patient Access
Eaglescliffe Medical practice now offers Online Services through Patient Access. In order to register for this new service we require you to produce photographic identification to a member of our reception team who will then give you your unique registration information. Please note we require sight of photo ID for each person who wishes to be registered to use this service.
Once you have your registration details please click the link above to order your repeat prescriptions.
If you are taking regular medication and are new to the practice please make an appointment with a doctor. Once a prescription is established as a repeat you are welcome to order a script. We strongly recommend you use the tear off slip attached to your prescription and tick the item(s) you require.
Repeat Prescription requests are then accepted either by :-
- in person by dropping it through the black repeat prescription request box in the main reception or the letter box located in the front of the main entrance
- online through patient access
- fax ( 01642 791020)
For reasons of quality and accuracy WE DO NOT ACCEPT REQUESTS BY PHONE except for the genuinely housebound.
Please note repeat prescriptions will be ready for collection in 48 hours after 2pm (2 working days). Please also note our prescribers finish at 14.30 each day so all requests placed after that will NOT be picked up till the following day - so please allow 48 hours from then.
Items not on repeat prescription will take longer. Please allow extra time for these.
Please check our opening times and closure dates when collecting your prescription.
From time to time your medication may need review and your doctor will leave a message for you on your prescription.
PRESCRIPTIONS FROM SECONDARY CARE (Hospitals etc)
Please note that, if after your hospital appointment, you are recommended to commence on a new medication, the Practice is unable to prescribe the new medication until we have written confirmation of such changes.
THIS MAY TAKE A NUMBER OF DAYS.
This medication is not URGENT. If your Consultant/Practitioner feels you warrant URGENT medication they will provide a prescription for this at the time of your appointment.